PureMeds

Return & Refund Policy

Last updated: [April 29, 2025]

We want you to love your purchase. If you’re not completely satisfied, we’re here to help.

✅ Returns

  • You may return unused and unopened items within 14 days of delivery for a refund.
  • To be eligible, the item must be in its original packaging and condition.
  • Customers are responsible for return shipping costs unless the product arrived damaged or incorrect.

💸 Refunds

  • Once your return is received and inspected, we’ll notify you by email.
  • Approved refunds are processed within 5–7 business days to your original payment method.

🚫 Non-Returnable Items

  • Opened or used items
  • Perishable goods (e.g., edibles)
  • Clearance or final sale items

📬 How to Start a Return

Email us at [email protected] with your order number and reason for return. We’ll guide you through the next steps.

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